MICROMATION SYSTEMS

TOP TECHNOLOGY
DIGITAL DEALER BOARD SYSTEMS

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   Overview of Dealer Board Systems

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OVERVIEW OF
DEALER BOARD SYSTEMS,
& DEALING ROOM DESIGN

Micromation was the first company to enter the Dealer Board system market in South Africa, which it did in 1983.    It manufactured and supplied Dealer Board systems, Speaker Boxes, Broadcast systems, and Open Line systems.   Within a relatively short time, Micromation had installed these systems in virtually all of the South African banks, the Johannesburg Stock Exchange, as well as many corporates.

Subsequently Micromation entered the Emergency Control Centre market using its powerful dealer board technology, and now  Micromation is the top company in the ‘911” Communication Control Centre field.
Communication Control System technology is an advanced form of Dealer Board System technology.

Today we can offer all the enhanced features and facilities required in Communication Control Centres to our Dealer Board System customers, which includes :-


We also design and build complete dealing rooms, supply various lighting systems, associated office furniture, and manufacture specialised dealing desks with non-reflective screens.  We also look after the dealing room acoustics.   In short, we offer a “one stop shop” approach.

Our systems can be purchased outright, or rented over a five-year period.  Renting provides "off balance sheet" finance, as well as significant tax advantages.

Check out a summary of our digital systems technical specifications below to see just how much power you can get in a modern dealer board system :-

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MICROMATION ADS DEALER BOARD
SYSTEM SPECIFICATIONS

The following is a general technical specification of the Micromation ADS Dealer Board System.
 
 

CENTRAL EQUIPMENT
1.1  Speech Digital. 
1.2 Speed Circuit access time is less than 75 ms (typically 39 ms), regardless of system size and activity.
1.3 Lines/channels 12,000 maximum (which may consist of Telkom exchange digital Primary Rate ISDN or analogue lines, QSIG/ETSI digital trunks, TETRA trunking radio, PABX extensions, E & M 2 or 4 wire, Two Way Radio, Cellular Phones, or Private Wires in any combination).
1.4 Private Wire Signalling  Gen/Gen, Gen/Loop, Loop/Gen, Loop/Loop, and  Balanced Battery are standard.  Other analogue signalling combinations are available on request.
1.5 Tone/Music on hold Available for all line/channel types.
1.6  User Control  On a software-designed, allow or deny basis, re-assignment of line and autodial keys, line key alarms and tones and the definition of short dialing codes can all be carried out on a user-friendly Windows based MIS GUI menu.   The MIS also monitors and controls line usage. 
1.7  Dialling  ISDN, Multi-frequency Tone or Loop Disconnect dialling is selectable for each line.
1.8  Least Cost Routing  User defined look-up tables ensure dialled calls will route the call most cost effectively.
1.9  Recording  A balanced output is provided for multi-channel voice recorders at the central equipment cabinet.
1.10  Battery Backup  Internal battery backup provided to any level of specification from 1 hour to 24 hours or longer.
1.11  Types of Cabinets  Three styles of central equipment are produced :- 

The Standard Cabinet with full redundancy and no upper           limit,

The Office Cabinet, an economical cabinet with less redundancy, capable of handling 8 consoles, and

The Micro Cabinet, still more economical, but with a maximum of 4 consoles. 

 
 
CONSOLES – “Slimline”
2.1 Positions  Up to 12,000 positions with the Standard Cabinet.
2.2 Desk Equipment Cables  All structured wiring (computer network) compatible.
2.3 Desk cable length  Maximum 500 metres.
2.4 Handsets  Single or dual per position, with mute buttons.
2.5 Headsets Several versions are available in lieu of the handsets.  Compatibility with both ratio and telephone circuits is provided.
2.6 Hands-free As an option, the monitoring amplifier loudspeaker can be fitted with a microphone, allowing hands-free operation as an alternative to use of a handset.
2.7  No. of line orcircuits Maximum of 256 per position per PIN.  (These may be either line selection and/or autodial keys.)
2.8  Key labels  LED backlit computer dressed liquid crystal display (LCD)
2.9  Softkeys All keys on the console are software defined and may be assigned for any function.
2.10 Free Seating Also on a software controlled allow/deny basis, dealers  can log on by downloading their personal position file within about 10 seconds, creating free seating for any user at any desk unit.
2.11 Short Dial Codes Up to 100 per position, with a full alphanumeric label, entered by the user.  Selection of the required party from a multi-page display of “name labels” automatically seizes a line and initiates a call.
2.12 Autodial Up to 10,000 autodial numbers with full alpha-numeric labels may be held in a central library and assigned to any key.  Selection of an autodial key automatically seizes a line and initiates a call.
2.13 Last Number Redial Key operated by the dealer, and repeats all the dealer’s previous keystrokes.
2.14 Audible Alarm Assignable at each position to any individual line key(s).  There is a choice of eight tones.
2.15 Position Test A choice of software driven tests can be instigated at the position, checking all LED's (light emitting diode lamps), local alarms, handsets and the full speech path through the central equipment.
2.16 Privacy Function This key permits the dealer to conduct a private conversation without anyone else able to listen in.
2.17  Hunt Function  Pressing the hunt key seizes the first available free PABX or Telkom line.

 
 
CONSOLES - TOUCH SCREEN VDU
3.1  Touch Screen  Instead of the above “Slimline” console, which utilises computer dressed LCD push buttons, an industrial “Touch Screen” Visual Display Unit console is available as an option.  The Touch Screen VDU has the same general facilities as the Slimline console, but being a VDU it has no fixed limits with respect to the number of keys.  The VDU console tends to have greater application in the money markets rather than the FOREX market, where response speed is not as critical.

 
 
SPEAKER SYSTEMS
4.1 Monitor Amplifiers  A monitor amplifier loudspeaker ("Voice Box") can be installed, as required, to monitor call progress on a per handset or per ear piece basis.
4.2 Loudspeakers Dynamically dealer assignable loudspeaker line monitors (dual and 8 channel) are available, up to 4 per position.  All are provided with backlit LCD labels, for channel indication and volume levels, control lamps and keys, plus LED VOX activity indicators for each channel.
4.3  Microphones A wide variety of microphones, including goose-neck, can be installed when "talk-back" is required over monitored circuits on the loudspeaker, and for multi-line broadcasts.

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