MICROMATION's 911CAD-Pro
Computer
Aided
Call Taking & Dispatching Software for only R6,799.00* ex VAT,
including a single user license
Additional
license price per workstation on the same LAN is only R699.00* ex VAT
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Overview of the
Incident Board
Overview
of the Unit Board
Overview of the Contact Management
Board
Overview
of the Call Card
Program
Options
Key
Features
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Overview of e911Pro
911CAD-Pro
is a computer assisted call-taking and
radio-dispatching program designed primarily for Police, Metro Police,
Public
Safety agencies, Security companies and Ambulance Control centres.
Designed originally to be easily understood, and very simple to
operate, yet have powerful logging and search engine facilities, the
software found favour with those agencies using operators with little
computer skills. In addition, it was found to be very
favourably accepted by volunteers, who did not have the time or the
inclination to be trained on sophisticated "all singing and dancing"
software packages .
This ancestor of this software was
originally released in
1993 as a DOS-based program called 911Help. A Windows-based
version was released in October 1997, and was basically a
straightforward
Windows adaptation of a DOS-based program.
In
March 2002, a major upgrade, called e911Help, was
released. It incorporated many additional features and enhancements
that more
effectively took advantage of certain data features intrinsic to the
Windows
platform.
In October 2003, initial design and
development was
undertaken with the idea of creating a ‘Pro’ version of e911Help. Over the next few months, many,
many design
ideas and data-handling strategies were devised, tested, and often
abandoned.
Finally, in the Spring of 2004, a solid platform began to take form.
During the
next few months, the overall design began to develop a workable shape
and form.
As work neared completion, a huge amount of tweaking and finalizing of
details
was accomplished, based largely on exhaustive testing and on feedback
from a
very few selected real-world users who agreed to beta-test the software.
Finally, in late August
2004, e911Pro was released. The upgrade included a complete visual
re-design, a total revamping of the underlying data structure, many
additional
features, enhanced options, expanded choices, etc. The latest
version is called 911CAD-Pro, which was released in Augusr 2009.
Many previously licensed
users of 911Help and e911Help
immediately ordered the upgrade, which is offered at a significant
discount to
those who already owned a prior version. This same policy applies
to Micromation customers who currently have E911 Pro, and wish to upgrade
to 911CAD-Pro
Most surprisingly, the software is priced
at less
than 1/5th
of its commercial value. This is an intentional business
decision by MICROMATION. From the
very beginning, 911CAD-Pro and its predecessors were meant to be the ”ultra economical”
answer to a computerized Computer
Aided Dispatching (CAD)
software system. It was intended to be a low-cost, yet powerful and
practical CAD
software program that could be run on any
desktop PC, affordable by the
enormous numbers of small public-safety agencies that did not have
mainframe
access and the accompanying resources to afford comparable software
that
typically cost more (sometimes much more) than R15,000 to purchase and
maintain. Today, 911CAD-Pro is without argument the most powerful
software
of its kind that you can buy.
* Please note that this is the "Do it Yourself"
cash-up-front Internet
sales price. This price includes the 911CAD-Pro
Software, suitable for Windows 98, 2000 and XP, as well as a System
Manual with System Set-up Instructions in electronic format. The
price includes telephonic and email help from Micromation.
Systems installed on customer's
premises by our software staff will include time and travel costs.
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Ov
Overview
of the Incident Board
The Incident
Board displays an always-current row by row listing of all
incidents,
including
Date/time
call received
Current
call status
Type of
call
Location
of the call
Unit
assigned to the call
Any one row on the Incident
Board can be expanded to a Call Card display that provides
complete
information concerning that call.
The Unit Board
displays a row by row listing of units. Each
row displays a given unit’s
Unit designation
Beat/Area
assigned
Type of
call (if on call)
Location
of the call (if on call)
Duration
of the call (if on call)
The Unit
Board
also functions as a work roster of all units, whether on- or off-duty,
working
for your agency. You can list and
arrange up to 300 separate units on this board, grouping them in any
manner you
wish. Any unit listing can be toggled as
being on-duty or off-duty.
These
two main
boards, the Incident Board and the Unit
Board, continuously interact with
and update each other to provide you with complete and up-to-the-moment
information, giving you an overall grasp of ‘what’s happening’ with
just a
glance at the screens.
e911Pro
has a large text pad
dedicated to maintaining
‘contact’ information of names, phone numbers, and other information
that need
to be quickly available in order to enhance your effectiveness as a
Call-Taker
and Radio-Dispatcher.
This specialized text pad can hold up to
the equivalent of 35
pages of information, and includes a ‘Search’ function so you can find
any
particular item instantly. The default
Contact Management text pad contains dozens of actual names and contact
numbers
of federal agencies and national private organizations that can be used
as a
starting point for a Contact Management Board customized to the needs
of your
particular organization.
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A Call
Card window contains the complete
information
about a particular call. A Call
Card can be displayed from a
number of
places, but it’s usually called from the Incident Board. You can review
the complete information about that call, and edit certain text fields
(which
text fields can be edited depends on the current status of the call and
from
which section of the program it is called from).
e911Pro
has an
extensive Program Options section
that includes powerful tools that allow the user agency to get the most
effective performance out of the software. The most powerful option is
the Address Database features that allows
you to build a list of address in your area, along with pertinent
information
such as beat number, type of location, important related information
such as
owner name, contact numbers, hazardous materials information, entrance
and exit
points, and so on. See the applicable section later in this manual for
many
more details and other important information about this and other
database
features.
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e911Pro
has an integrated
data crunching section that can
search, analyze, and summarize any range of data using any search
criteria you
wish.
This administrative
tool allows the supervisor and manager to conduct powerful research
based on the
large amount of data created by e911Pro.
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Runs on virtually
any Microsoft
Windows as a stand alone package, or alternatively can be used on a
network.
Very simple to
understand and operate.
Has all the
features needed for a Control Centre.
Incredibly low
priced, so that everyone needing a package like this can now afford it.
Unbelievably
powerful features.
Easy to load and run.
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WANT
A DEMO COPY?
If you would
like us to email you more
information
on the Micromation e911Pro CAD System, please click
action@micromation.co.za
and don't forget to include your
name, position, company name, plus
phone
number, including area code, and we will email you a e911Pro
Illustrated Manual, as well as a time limited Demo copy of the software.
Please note that by asking for the
manual and/or the demo copy, you are agreeing to abide by the
applicable copyright laws. The demo copy and manual are for
your use only, and may not be copied or distributed in any form
whatsoever by an person or persons without the express written
permission of Micromation.
The product is sold on the basis of one copy per user/workstation, and
each copy of the software is registered to the purchaser as well as the
workstation on which the copy has been loaded.
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